Minimize Construction Callbacks and Rework

WE STRIVE TO DO WORK RIGHT THE FIRST TIME

Ever since East & Westbrook Construction started way back in 1977, we’ve completed thousands of projects—from commercial concrete and pre-engineered metal buildings to turnkey operations and industrial construction. Through these experiences, we’ve continuously improved to minimize construction callbacks and rework. To find out some of the reasons we receive a great deal of repeat business, read on.

QUALITY THAT’S BUILT INTO THE CONSTRUCTION PROCESS

To help address customers’ concerns, we take additional steps to ensure the quality and accuracy of every construction project. These procedures—found in our quality program—are born out of East & Westbrook’s management principles and strategy. They answer the what, when, where and who of completing a project as well as lay out the best recommended methods of how to do the work. Just as important, these procedures communicate the level of quality that’s expected. For more information on the steps, check out our Quality blog post.

REDUCING CALLBACKS MINIMIZES RISK

Some construction companies make the mistake of creating overly complicated processes, which can lead to errors. But the last thing you need is a company coming back to the construction site to finish an already “completed” project. Because we closely monitor the progress of every step, we reduce these callbacks and rework. In fact, the systems we have in place are strong enough to help project managers oversee every detail while not overwhelming them.

MATERIAL SUPPLIERS ARE CHOSEN WISELY

Some construction companies make the mistake of creating overly complicated processes, which can lead to errors.

Because we use superior materials, our crews walk away feeling confident of a job well done. To ensure we acquire high-quality products, we hold our suppliers to a very high standard. Here’s a sample of the quality policy we have in place:

• Submittals and shop drawings proving compliance are provided in a timely manner
• As-built field dimensions are checked prior to fabrication of custom-sized materials
• Delivered materials must meet specified requirements and design intent
• All furnished materials are subject to the inspection, testing and review of East & Westbrook or Owner provided independent third-party testing agencies
• Any materials found not meeting project specifications during testing or inspection will be replaced in a timely manner so as not to adversely impact the project schedule

To put your mind at ease during your next build, request a quote today.

Since we have a track record of constructing hassle-free builds, it won’t take long for our customers to recognize the East & Westbrook difference.

East & Westbrook Construction Co. Inc. has worked with commercial and industrial clients since 1977 to solve their most challenging construction problems. Through strategic partnership and calculated growth, we now offer our clients a wide variety of construction services regionally and nationally. Today, 80% of our projects come from repeat customers. Our foundation is built on safety, quality, and performance. Lastly, East & Westbrook was awarded by Louisville Business First the Best Place to Work Award. For more information about starting your next project or joining our team, call 502-222-0303.